Birmingham, Alabama
1.6K views 26 comments
Not resolved

I placed an order in October for several items totaling almost $100.I have gotten no response to emails, no communication whatsoever.

Now the website has been shut down, the FB pages are closed, the instagram account is gone, and they have my money. I've spoken to several moms in my area and they have outstanding orders with them too. It seems like they have taken orders and closed their doors. I want my money or a refund immediately.

I will be taking action with my bank and will contact an attorney if necessary.

I've ordered from them before, and while my order took a while to be delivered, it finally came.This time, they have literally stolen from people.

I didn't like: Unable to contact them - they do not respond to email, Never received items i ordered, Nonsense auto email responses.

Review #950722 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $100
Preferred solution Full refund

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C. Moreno
Houston, Texas, United States #1266725

Oh my God, I am in the same boat!!!Granted my order was only for $44, but that's $44 nonetheless!!

I would also like to know how I go about receiving a refund??? Would appreciate any help.

C.Moreno

Houston, Texas

Anonymous
Myrtle Beach, South Carolina, United States #1254252

How do you file a dispute for money that needs to be refunded?

Anonymous
to Anonymous Fort Worth, Texas, United States #1258965

I made my payment through their amazon payments option and there is a quarantee from A to Z so I think i will get a full refund next week.

Anonymous
to Anonymous Houston, Texas, United States #1266726

Thank you to the person who commented about Paypal!! I will start a claim with them ASAP!

C. Moreno

Houston, Texas

Anonymous
to Anonymous Commercial Point, Ohio, United States #1258997

If you paid with Paypal you just open a claim, an it takes about a week to be refunded.I know several people who have gotten refunded due to this.

(I'm currently waiting on a response and solution via paypal myself). Otherwise, you can see what your bank will do.

They have shut their doors and will not be refunding.Unless you used a purchase protection outlet like paypal there is not much you can do :(

Anonymous
#1254137

Has anyone been able to contact anyone about orders that were taken before this company was shut down?

Anonymous
to Anonymous Commercial Point, Ohio, United States #1258999

http://www.wrdw.com/content/news/Southern-Tots-declares-bankruptcy-after-closing-up-shop-405500575.html

You cannot contact them, they filed bankruptcy and screwed over their customers.Link above.

If you paid through paypal, file a claim with them.Otherwise contact your bank.

Anonymous
West Chester Township, Ohio, United States #1253450

I never got my order either.It was supposed to be here at the end of October.

I got an email saying they were behind and would ship it in November.I have sent 4 emails since and have not heard back from them.

Anonymous
Mandeville, Louisiana, United States #1249329

have you had any resolution with this? i placed an order 10/31 for 97 dollars and now I don't know what to do

Anonymous
Macon, Georgia, United States #1247108

Did you ever get a refund?Same story here.

$40 order placed in October.

They seem to have known they were already closing then...And still taking money?!?!

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