Southern Tots
Reviews and Complaints
southerntots.com
Anonymous
Southern Tots Shipping Service Review
I ordered Christmas outfits. Southern Tots is shut down. How do I get my money back?!
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
Southern Tots - Review in Kids' Stores category
My order was placed last October and I received mine on November 12 justblike thry said I would! I hate to hear that so many had so many issues! I never had any trouble getting the answers I needed I was getting ready to order for this year when I clicked to go to my shopping bag and the site was shut down!! I'm so heart broken not many places well such nice things for great prices! For those who had a bad experience in so sorry for you all Here is the link you need to file and complaint http://www.wrdw.com/content/news/Local-childrens-clothing-company-closes-after-state-orders-customer-refunds-40060****.html
Kennedi Uaj
Cleveland, Mississippi
Minky Girl Pants Review
Ordered red and royal blue minky girl pants and I haven't received them and can't check the website to see why not. If says they down for maintenance. What is going on?
Reason of review:
Order processing issue
Anonymous
Southern Tots Shipping Service Review
I preordered christmas pjs for my children and spent over $50. Never recived them, now cant find them online. Very disapointed.
Reason of review:
Order processing issue
Anonymous
Southern Tots Shipping Service Review
Ordered and prepaid for a Christmas outfit and had never arrived. No refunds or contact from the company. Really pissed off that they stole my money!
Reason of review:
Order processing issue
Anonymous
Southern Tots - Closed but didn't give money back
Like so many others leaving reviews, I too placed an order that I never received and am just now learning that the company went out of business. This was a real splurge for me and I can't believe I was never contacted by the company and that there is no way to get my money back. I think the only option is to contact my credit card company and dispute the charge. I found on the BBB website that the company provided this unacceptable response to the complaints: "The company has closed down. There really is no further details we can provide at this time. If you are a customer or a vendor of the company, you will be contacted soon. We are very sorry for the inconvenience." Regards, Southern Tots, LLC. 766 Industrial Park Drive Suite 102 Evans, GA 30809
Loss:
$73
Reason of review:
Never received my order
Preferred solution: Full refund
1 comment
Anonymous
Southern Tots Shipping Service Review
I ordered 2 coats back in septemember for a december ship date and have not received them. Has anyone had any luck?
Reason of review:
Order processing issue
Anonymous
Southern Tots Shipping Service Review
I ordered and paid for 4 Christmas gifts for my grandchildren and did not receive. I sent an email to check on order and received a reply they are out of business and it appears customers are out their money!
Reason of review:
Order processing issue
Anonymous
Southern Tots Shipping Service Review
Stole my money, never received my order of two jackets in sept. It's now dec 27th.
Reason of review:
Order processing issue
Myrta Lbz
Short Review on December&nbs-05:00;09,&nbs-05:00;2016
Look at this y'all. Copy and paste into your web browser. http://www.wrdw.com/content/news/Southern-Tots-declares-bankruptcy-after-closing-up-shop-40550****.html
Anonymous
Preordered Pajamas-took my money
I pre-ordered Christmas PJs for my boys for $55 back in September(paid the money at time of purchase), and have never received them. I emailed Southern Tots asking when to expect my pajamas, and I received an auto email from them saying that the company was no longer in business and that I would be contacted by a company representative. No contact has been made to date. They either owe me the pajamas or the $55. I hate that I let it go this long, but when I ordered them, I was told that this was a "preorder" and that they would come in shortly after Thanksgiving, so I didn't worry about it prior to now.
Loss:
$55
Cons:
- Items never received
- Took my money
- Being taken advantage of
Reason of review:
Order processing issue
Preferred solution: Full refund
2 comments
Myrta Lbz
Short Review on December&nbs-05:00;09,&nbs-05:00;2016
https://www.bbb.org/central-georgia/business-reviews/internet-shopping/southern-tots-in-evans-ga-32052/Alerts-and-Actions
Jamiyah Oqr
Southern Tots Customer Care Review
They should have notified us that they were going out of business. Horrible customer service. They need to refund us all our money. I am so annoyed! Does anyone know how to contact these people?
Reason of review:
Poor customer service
Anonymous
SOUTHERN TOTS-fruad!
I ordered a Christmas outfit for my niece and a fleece zip up jacket for my cousin as part of their Christmas presents. Both were monogrammed. I ordered this back on September 30th 2016. Trying to get a jump on my Christmas shopping. It was a pre-order so I knew it wasn't supposed to ship until after Thanksgiving or early December. Which was fine I knew I would check back in a couple months. I went to look up my order yesterday and read all these reviews of how they closed?!? Just so bummed, I really looked forward to giving these cute outfits as gifts!! That is total fraud!!! Fine, if I am not going to get the clothes I ordered, but I WANT MY MONEY BACK!!!!!
Loss:
$60
Cons:
- Never received paid for items
- Money being taken
Reason of review:
Problems with payment
Preferred solution: Full refund
Anonymous
Southern Tots Shipping Service Review
Placed an order for a presale item. Order was to reach me by November. I have been sending emails and just found out the company has closed down. How do I get my refund? This dress was to be for my granddaughter's birthday. Very disappointed
Reason of review:
Order processing issue
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I was very upset to hear that I too am among the disappointed customers that paid money and will not receive my Christmas gifts. My order was well over $100 and I will contact my credit card company to try and get my money back