Southern Tots

I placed an order in October for several items totaling almost $100. I have gotten no response to emails, no communication whatsoever. Now the website has been shut down, the FB pages are closed, the instagram account is gone, and they have my money. I've spoken to several moms in my area and they have outstanding orders with them too. It seems like they have taken orders and closed their doors. I want my money or a refund immediately. I will be taking action with my bank and will contact an attorney if necessary. I've ordered from them before, and while my order took a while to be delivered, it finally came. This time, they have literally stolen from people.

I had the same experience as others who are posting....I ordered on September 12, 2016 and have not received our items nor can I get in contact them in anyway. I am out $62.98 for my order of two customized kids' pajamas for the holidays. I am regretful I didn't follow my gut on this one and ordered so far in advance. It didn't make sense to me at the time to have to order 4 months in advance to get a discount for the holidays, but now it makes sense with a company that was going under or non-existent all together. This is so, so frustrating, especially around the holidays.

On November 1st I placed an order with Southern tots for some Christmas gifts for my girls. Since I placed the order (that should have only taken 7-10 days to get here) I have not been able to get ANY response from the store. I have tried emails, calls, and facebook which were all ignored. Now when you try to find their page, it no longer pulls up. This company STOLE $91 from my family and it will be well after Christmas before I get my kids Christmas money back. I am sharing this to warn everyone I know, PLEASE do not make the same huge mistake I did.

Ordered two seperate orders and pre paid. Never received orders or refund! Not happy!! Also received the messages that they have closed down. When will I be able to contact someone to rectify the situation????

Like many others I ordered a dress for Christmas for my grandchild and haven't received it, and from what I read in these comments, the company is out of business and can't be contacted. I'm assuming that I can get a credit card refund if they've gone out of business! I'm so disappointed! There doesn't appear to be any way to get in touch with these people. What a rip off! I don't really have any other words to offer, but they won't accept the review with less than 100 words, so I guess I'll just add a few. Okay.

Thank you for placing your order with Southern Tots ! ORDER # 299429 This email is to confirm your recent order. Date 08/28/2016 The company has closed down. There are no further details we can provide at this time. If you are a customer or a vendor of the company, you will be contacted soon. We are very sorry for the inconvenience This was an auto response from the company. I paid for my order but never received any items. They still have not contacted me or issued a refund!!

Same boat, ordered back in August and now nothing. $200 for my nieces Christmas presents gone. I had placed two separate orders. I did find a number in my PayPal order

Here ya go folks! The info you need to contact the owner of Southern Tots.

I too had placed an order for 3 sets of pajamas from this *** company and I called the BBB and they said if you have a complaint to file it with these people. I was screwed out of $119.30! 1. BBB Complaint: http://www.bbb.org/central-georgia/business-reviews/internet-shopping/southern-tots-in-evans-ga-32052/file-a-complaint 2. Georgia Office of Consumer Protection: http://www.consumer.ga.gov/consumer-services/filing-a-complaint 3. Also contact: Columbia County Sheriff's Office Investigator Mark Cappa mcappa@***.so.org Email your complaint with the title: Southern Tots Complaint Sincerely, Marie Becham | Trade Practices Report a Scam at www.bbb.org/scamtracker/central-georgia/ Tel: 478-742-**** Fax: 478-742-**** mbecham@***.bbb.org www.bbb.org | Start With Trust Better Business Bureau of Central Georgia & the CSRA, Inc. 277 M.L. King Jr. Blvd Suite 201 Macon, GA 31201

I placed an order in October and was told it would be delivered but that it was on back order. I've tried contacting them and every email is just returned. Now their site is down along with their FB page. Highly pissed and have never received reimbursement.

Never recieved my daughters pink jacket i got her it was a Christmas Present!!!! PEOPLE!!!!! WHY AM I UNABLE TO GET IN CONTACT WITH YOU ? WHY DID I NOT RECIEVE MY ITEM I PAID 25$ FOR!!!?????? This is ridiculous if i dont recieve it in the next week i will find someone to report this too...and not just me its so many ppl!!! To me this is fraud in so many ways!! ....what a disgrace!!!!!

Ordered two shirts and a pair of pants sept 2016. They deducted the money lickity split from my credit card account. December 2016 finds me with none of these products and ST is now closed? Really? How can someone mess up what seemed to be a very lucrative business this badly?

This saddens me wholely. I LOVE SouthernTots AND their quality merchandise. I was so excited to receive my order with monogrammed gifts fir my little girl. ($87 order) I understand it was pre-order merchandise, but I am so sad that a company with normally excellent customer svc has done its loyal customers so *** dirty. SMH!! SHAME ON YOU ST!! Above all.. thankfully i was able to get a full refund from my credut card company. This is considered FRAUD!! Things happen, but when you are aware of your company falling apart you do not keep taking orders!! Cooy the following link into your browser. The video explains ALOT!

I'm just posting this because I feel so sorry for those who have lost money. This is an article from the WRDW/12 website. Hope it helps a little. Wednesday, Nov. 9, 2016 COLUMBIA CO., Ga. (WRDW/WAGT) - The Development Authority of Columbia County named Southern Tots Company of the year in 2015 but this week the online children's clothing business abruptly closed. An On Your Side investigation reveals Southern Tots closed after the Georgia Attorney General ordered the owner to refund more than seven thousand customers. Southern Tots sent this statement to On Your Side's Liz Owens: "Southern Tots is in the process of shutting down operations because it is no longer financially able to continue. We appreciate the support of our loyal customers and the opportunity we had to provide them with quality children's clothing for the past 6 years. We understand that there are a number of customers who are awaiting fulfillment of their orders. We are working working with our vendors and lenders to see if we can fulfill those orders. We are saddened and heartbroken that our business, which we built from scratch, is not able to continue." The owner, Ashley Jerningan, also gave little explanation to her employees. Several contacted Gigi Turner with the Better Business Bureau after finding out they were out of a job. "They were told this week that they are no longer working and sent them all home," Turner said. For over a year, consumers have been filing those complaints with the Better Business Bureau. "Some consumers have product they ordered but haven't received. Some have been waiting for months for their product," Turner said. Consumers also complained to the Georgia Attorney General. In September, Jernigan voluntary agreed to give more than seven thousand customers a refund which totals more than $175,000. The refunds only include purchases made from December of 2015 through March of 2016. Jernigan was also ordered to pay a $20,000 fine, which she did in October. This comes after the Attorney General alleged Jernigan committed unfair or deceptive acts or practices. According to the Development Authority of Columbia County, Southern Tots employed more than thirty people and made more than 14 million dollars in sales in five years. The Attorney General is urging consumers to call the Office of Consumer Protection if they don't receive a refund or order. The number is (800) 869-****. The Better Business Bureau is also asking consumer to call them if they have a complaint at (706) 210-****.

I paid $202.93 on 09/09/16 for an order that I never received. A majority of this order was Christmas gifts for my daughter. I received this email 11/01/16 from Southern Tots: "We are writing to let you know that our Southern Tween line was delayed in leaving our factory and therefore will not ship in the October timeframe as promised. This was a factory delay that was out of our control. We expect the shipment to arrive in November. I will follow up with a shipment update within the next week. We are so very sorry for this delay. We want to make sure that we provide the best possible options for you to make sure you are pleased. We want to reach out to you and offer the following option: 1. We can cancel your order and refund you for this inconvenience if you so wish. As soon as the Southern Tween line arrives in our warehouse, we will make it our priority to ship them out to you. We are so thankful and blessed to have so many incredible customers and we promise that we are working as hard as possible to provide the best experience for all our customers. Thank you for your understanding, and please let me know if you would like your order to be cancelled." I never heard anything so I went online 12/02/16 to check the status of my order and found out they have closed. Pissed is not the word!! Not asking for a pity party, but the fact is I am a single mother in nursing school. This was 90% of my daughter's Christmas. WTH am I going to do now?? I don't have the money to buy her anything else. $200 may not be a lot to some, but it is to me. I hope they sleep well at night